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Hi, I have an older alarm doorbell that is connected with the pair of wires from the doorbell to a Honeywell Ademco 1361 16.5v 40VA Plug-in Transformer. so both ends are a wire pair. How can I connect the end pair to your power adapter for my new simplisafe doorbell? I don't want to fish another cable through the wall....
It is a very simple process. Please abandon the Honeywell transformer. You should have bar wires exposed that lead from the doorbell. Two wires should be connected to the doorbell, and the same two wires can be twist connected to the wires that come with our power supply. Now just plug it in and you are good to go. If you have any other questions, please do not hesitate to reach out at email@example.com
Can you buy power cable extenders? I am needing a cable longer than 12’.
Yes, we offer extension wires of 6, 12 and 24 feet on our website. Here is the link:
If you prefer to buy longer runs, you can purchase 20 gauge doorbell wire at a local hardware store and extend it out to 75 feet.
I recently purchased this product and it works fine and very easy to install. Because the house was not wired for a doorbell and there was never a chime, It is very hard to here it throughout the house unless the phone is near me. Any suggestions? Simplisafe says it’s to work with the chime system in my wired home.
The easy solution is to purchase one of our chimes as well. You simply plug the transmitted to the split connection and then plug the receiver into an outlet somewhere in your house and you have a chime. Here is the link:
How long is the cord?
The cord is 12 feet long. 6 feet to the split connection and then 6 feet from the split connection to the doorbell.