Everything is hooked up. It rang once, then I tried to lower volume a bit and now only this happens no matter what button I press.
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On Mar 11, 2022, at 12:01 PM, Service atOhmKat <email@example.com> wrote:
Frederick,There are two possibilities:1. The button (the third button) is used to cycle through 3 modes. Sound Plus Light, Sound Only, Light Only.So please try pressing on that button once or twice till you hear the sound and then see if your doorbell rings as needed.2. If 1 doesn't work, then it means the transmitter got unpaired from the receiver.To Re-PAIR please do the following. Plug in the receiver and connect the transmitter(the dongle) to the doorbell. :a. Choose the volume level (3 audible levels and 1 silent level) and melody you want.b. Press and hold the volume button until you hear two beeps. You are now in pairing mode. Keep pressing it.c. While continuing to press the volume button press the doorbell button of the doorbell (you will need 2 people or an extension cord so that you are close to the doorbell)d. You will hear one beep from the chime which means you are paired. Release the volume button.e. Test the doorbell. It should ring now. Else repeat b and c.Once re-paired the doorbell will ring at the chosen volume and with the selected melody. If you want to silence the doorbell temporarily you use the button as described in Option 1.Let us know if the problem is resolved.Thank youDolly____________________________OhmKat Inc.450 Shrewsbury Plaza, Suite 163Shrewsbury, NJ 07702Video doorbell easy install kits, water alarms & solar security lights^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Got it. It was the first one. Thank you. Great product!Sent from my iPhone