QUESTIONS & ANSWERSAsk a Question
Does this work with the Alula Doorbells?
Yes it does!
We are an approved partner of Alula for powering their video doorbells and providing chimes.
I am interested in the Wireless Universal Video Doorbell Chime and power supply for a Simplisafe Pro video doorbell. 1) how long is the power supply cable? I mean each side of the connector 2) what are the dimensions of the chime transmitter?
The total length is 12 feet, six feet on either side of the connector.
The chime transmitter is approximately 3 inches long by 1.5 inches wide. The dongles on each side are approximately 3 inches long
Would you have a version for Australia?
Sorry, we don't at this time. With a converter it should work well.
However, we are open to creating one if we can find a distributor is Australia. If you have any ideas please let us know!
how many decibels does the your chime
I don't have a exact decibel rating. It is fairly loud and has 4 volume settings. In addition, you can pair more than one chime to each doorbell and therefore can place additional units around a house so that it can be heard anywhere in a large home.
I am interested in buying the Wireless Universal Video Doorbell Chime (works with 110v or 230v) and I watched your video and see that you are using two black power supply cords, one for volume control. I need to know if I need to buy the two cords where can I find them in your app, and I am not sure what to look for
The cords you see in our video are part of our video doorbell power supplies. Our chimes are designed to work in conjunction with our power supplies and do not work independently. So to operate the chime you would buy the chime as well as the power supply, which will power the chime and the video doorbell at the same time.
Is there any way to change out the ring tones, in case I want to know “Who let the dogs out.”
We offer 32 different chimes but do not yet have a feature to customize chimes.
Does this work with Simplisafe doorbell?
Yes, it does. However, you do need the SimpliSafe video doorbell power supply as well.
Here is the link: https://www.ohmkat.com/products/copy-of-ohmkat-video-doorbell-power-supply-compatible-with-simplisafe-pro-smart-wi-fi-video-doorbell
I assume that the chime can accept UK household voltages (230V). What type of plug does the chime have? If it is a US or European plug, can I just use a standard travel adapter to plug the chime into a UK household socket?
Yes, the chime can accept 110v or 230v. It has a US plug and will work with a standard travel adapter.
We are also launching this week a new UK plug version of our power supply. It will be up on our website in a couple days.
Here is the link: https://www.ohmkat.com/products/ohmkat-video-doorbell-power-supply-compatible-with-nest-hello-no-existing-wiring-required-transformer-adapter-power-kit-supply-all-in-one?variant=28601865699407
Thanks for your patience!
Can this work with multiple chimes? Ie, can I purchase one transmitter and 2 chime receivers to have in different parts of my house?
Yes you can. Multiple receivers can pair with mutliple transmitters so that you can have them chime in different parts of the house. Here are the chime pairing instructions:
Please plug in the second non-paired receiver into a socket. With the transmitter plugged in at the split connection, do the following. 1. Select the melody on the receiver using the button on the side of the receiver. 2. Then press the volume button(other button on the receiver's side) for 10 seconds. And keep it pressed. 3. Press the doorbell button so that the sender sends a pairing communication to the receiver. You should hear the chime ring. Just make sure that in the app the chime setting is on. 4. Repeat 3 if not successful. Once it rings, it is paired. 5. Once paired both receivers will ring when the bell is pressed. You can set receivers to independently different melodies. If you do that, you should get all the chime receivers to ring when the bell is pressed.
I take it the chime (bell) also needs to be plugged into an outlet
Yes, the transmitter is installed in line with the power supply and the receiver is plugged in somewhere else in the house.
What is the range of this wireless chime?
We have successfully tested the chime up to 300 feet. However, actual range depends on a variety of factors including type and density of structures between the transmitter and receiver and other radio frequency interferance that may be present. If you have issues at a given distance, please move the receiver closer until connected.
Does this work with Nest?
Yes, it will work great with the Nest when you use one of our power supplies for installation. With the Nest Hello, please do not install the chime connector, as the electronics in our power supply make it unnecessary.
Our installation is incredibly simple:
1. Attach the transmitter in the power supply split connection
2. Attach the power supply to the Nest Hello
3. Plug the power supply into an outlet
4. Plug the chime receiver into an outlet somewhere in your home
5. Set up the Nest Hello in the app
That is it! You are ready to go. No additional electronics, electrical work or wiring needed.